About Us

230 W 2855 S,
Salt Lake City, UT 84115

Call Us: 801-477-4224

Email: Support@firstmodularhomes.com

Modular Home Direct has years of experience in the field and provides the best and highest quality modular prefab homes to all of our customers. It is our mission to provide the best, highest quality, most beautiful houses available. Our prices are well below the market and we take pride in being based in the USA. Our company has clients all over the world and we truly appreciate all the positive reviews about our homes. The most common reviews we hear from our customers is “This is exactly what I’ve been looking for the whole time!” Well, I guess we are doing something right!

We founded Modular Home Direct in order to bring high-quality, world class pre-designed homes to our customers. We are committed to quality and customer satisfaction. This means that we combine both innovation and experience and are extremely adaptive and responsive to our customers needs.

Why Modular Home Direct?

We are committed to our customers; your satisfaction with our houses is our primary goal. We aim to build a long-term, highly satisfied customer base that will continue their relationship with our company. How do we do that? We listen. Your feedback is crucial in ensuring you have the best customer experience with us as possible. This includes not only providing material of the best quality possible but at the best price possible as well. We have a worldwide distribution system that we have developed to be reliable, responsive, and economical. Our products come highly recommended and we depend on our customers to spread the word and refer us to others. We would rather have one repeat customer than ten customers who only use us once.

If this is the first time you have thought about buying a modular house, you have definitely come to the right place. Not only do we understand that buying and building a new home is one of the biggest investments you will make, we want to be sure that it is perfect for your own individual taste and personal needs. If you feel a little nervous about selecting your a design that fits your needs, let us help with your choice. We have the experience to make your selection easier and we look forward to helping you with this big decision in every way possible . Our user-friendly website is specifically designed to provide you with detailed descriptions and essential information to make this a hassle-free, enjoyable experience.

If this is not your first experience, you have definitely made the right choice as well. Our customers often comment on the range of choices there are in our catalog. Our attention to detail to produce excellence helps us ensure continued customer satisfaction. We haven’t stopped with our present catalog -we are constantly expanding our collection and adding new products in response to customers’ needs.

Our shopping experience is user friendly and informative, but more importantly, it is secure. Our website is safeguarded with SSL (secure socket layer) encryption, which is the highest level of internet protection. Our commitment to your safety and security doesn’t stop there. We stand by our commitment to never share or sell your information to a third party.

So What Sets Modular Home Direct Apart from Other Companies?

One reason is that we excellent customer service. Our representatives are at your disposal 24/7 every day of the year, and are happy to answer any question or help with any situation you may have in a friendly, competent, and timely manner. We are also very proud of being a U.S. based company with customers all over the world who continue to give us positive feedback about our service and products. If all this sounds too good to be true, do not take our word for it; look around and see if you can get better prices, quality or service elsewhere. We are confident that you won’t find anyone better. We are a company that listens and is committed to improving your present day and long-term life by providing everything you expect and more. From selection to security to quick delivery, and superior customer service, we are here to serve all your needs.

You, the customer, are the reason we are here. We wouldn’t exist without you, and we never forget that. We are constantly striving to offer you value and the highest satisfaction rate possible. Please feel free at any time to contact us with any feedback for us on new products you would like to see or ways we could make our business better. We are always looking for changes we could make to ensure a better experience for our customers. We look forward to building a strong and long-lasting relationship with you and thank you for your business!

Products

We are always looking to expand our selection when it comes to different components of a home such as nicer designs of floor or stairs and will always be adding more options, so there will ALWAYS be something you like. Please feel free to provide any feedback to our company about products we could add and things we could do better!

Privacy and Security

Confidentiality and privacy is our absolute top priority. All of our data is SSL secured and all of our clients’ information is secured, private, and encrypted. We take great lengths to create a secure and private experience for all of our customers and clients.

A Willingness To Answer Your Questions

We understand that, even though our prices for high-quality prefab houses are very competitive, it is still not an insignificant amount. It is understandable that before or after your purchase, you may have questions about the product. We are happy to answer these questions for you. We are especially happy to walk you through the process of selecting and purchasing your dream home because we know how incredibly important something like this is. When you select a design from our catalog or decide to customize, you are basically choosing a home you will always have. This is a very big choice. It is one that you want to make correctly, and we would be delighted to give you as much assistance as possible in making your choice suit your needs as perfectly as possible. We want you to be very happy with your purchase. When you receive your containers, we want the smile on your face to be from ear to ear. We will always go the extra mile for our customers – All you have to do is contact us and we will be more than happy to help.

A Commitment to Continuous Improvement

While we are very proud of our products and we realize that we offer a great value for the price asked, we are never satisfied with “good enough” or even with “better.” We want everything we do, and every product we offer, to be truly great. We are therefore committed to a process of continuous improvement, through which we incorporate your questions, criticisms, feedback, and our own testing and reviews in order to upgrade our products and the service through which we offer and sell them. Whenever we can identify an area of possible improvement, we do so, and whenever we can find a better way of doing things, we implement that. If you think there is a way we could better serve your needs, or if you identify something that you wish was different (even if it’s just an option in which you’re interested that we don’t yet offer), please do contact us. Especially where options are concerned, the more feedback we get from customers, the better we can determine what options we should be offering for our products in order to best serve our market. In other words, we can’t give you what you want most if we don’t know you want it, so if we haven’t already thought of it, we are happy to have you inform us. Just contact us through the site with your question, concern, feedback, or request. We will not always be able to answer directly to every query, but we read them all and we take them all into consideration.

Fast, Efficient Order Processing and Customer Service

Nothing is worse than the feeling of waiting, waiting, waiting for something you want, something you are eagerly anticipating, that seems to be taking forever to arrive! It’s like Christmas morning when you’re a kid: It seems to take forever for that most anticipated day to arrive, and then when it does, it is sometimes a let-down, even if it was great while it lasted. Well, we will make sure you never experience that disappointment, and we further understand the torture that is waiting for your new toy to arrive. That is why we always make sure to streamline our order placing and order processing as much as possible. When you order from us, the procedure for doing so is as efficient as we can make it, and we will be sure to process your order and ship your new investment to you as quickly as we possibly can.

If you have questions about selection, designs, ordering, shipping, processing, payment options, or anything else, please take the time to contact us and we will be sure to address all of these. Our commitment to customer service begins and ends with your satisfaction. You are the gauge of our performance, and if you aren’t happy, we aren’t either.